How to reach us
Updated
Write to us
help@sigil.com.ua — the only support address; the same one stands in the site footer and in the privacy policy.
We work 9:00–16:00 Kyiv time, on working days.
What to send straight away
- The RMPD number, or the number of the declaration the question is about.
- What you were doing and what happened instead.
- A screenshot, if there is something to show.
Those three things turn a multi-day exchange of letters into a single answer.
See also
A demo or training for your team
30 minutes online. We show how Sigil™ files an RMPD from a CMR and answer questions about your runs.